Microsoft Dynamics CRM
Microsoft Dynamics CRM : Customer Relationship Management (CRM) software
Why Leading Companies Worldwide Use Microsoft Dynamics CRM :
The success of a company relies on the business and revenue it generates. Maintaining happy customers while pursuing new relationships is essential to this task. Sales staff must have available to them the most accurate data, products information and service pricing as well as information about clients. Success depends on the immediate availability of this business information.
Microsoft Dynamics CRM streamlines your sales processes and enables sales people to create a single view of the customer to help ensure a shorter sales cycle, higher close rates and improved customer retention. Managing pipelines and accurate sales forecasting helps ensure a business has total visibility of its future success and resource and stock accordingly.
Now click Key Benefits and Product Features to see how Dynamics CRM deployed by IT Group can help you.
Service Management
Successful contractors have a reputation for not only delivering projects on time and on budget, but investing time and resource into service delivery for both planned and reactive maintenance.
General and speciality contracting firms are highly customer and project focused, with a long list of interrelated business opportunities such as:
- Service related projects
- Reactive and planned maintenance
- Service level agreements
- Field service workflow
- Full integration between CRM and NAV
- Mobile service integration
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